What is a URL?

The term URL expands to Universal Resource Locator. It refers to a string of characters used to represent and identify your page of information on the Internet. For example, you would type in http://www.brainworkssolutions.com to access our home page.

What is a domain name?

A domain name is an identification label that specifies the dimension of your website over the Internet. A domain name is one that you choose to register with Network Solutions - the legitimate domain registrar of websites ending in .com, .edu, and .gov. Our domain name is "brainworkssolutions.com".

I am currently hosted with AnotherFirm.com and would like to switch over to Brain Works. How do I do this?

We will take care of all services once an inquiry is furnished. We will transfer your domain name as well as your existing website contents, to gratify your needs.

How much does a web site cost?

There are considerable factors that eventually decide the cost of your web site. These factors include

  • the total number of pages your website encompasses
  • the graphic work incorporated
  • the measure of interaction on your website
  • if your website merchandises products

You also require web hosting and domain name registration.

How long does it take to have a web site designed?

The time frame is pertinent to the size and complexity of your website design as well as our ongoing client design schedule.

What is website maintenance?

Website maintenance is a service undertaken to amend your website with the novel content that you provide. Most of the commendable websites have their contents updated regularly. Fresh content will patronize your visitors. This is an optional paid service that we undertake.

Do you offer any type of discounts?

Yes, we offer discounts for schools and non-profit organizations.

Why can't I find my website in the search engines?

Once your website has been submitted to the Search Engines, they may require several weeks, or months to spider and list your web site in their directory. The speed of operation confides to the Search Engine’s database update schedule. Watch your server traffic logs for visiting spiders. We recommend Guaranteed Search Engine Submit. Your website can be listed on search engines like AOL, MSN, Overture in a couple of days.

Web Site Content - What Do I Put On My Site?

The composition depends on the ambition of your website. If you own a business website, you would incorporate abundant information on your products or services that your customers would look forward to acquire from you.

I've made my decision - I want you to design my web site. Now what do I do?

For any queries or web design developments, please give us a call or email us for a free quote.

Will we need to have a meeting in connection with the website design?

Most of the websites that we have realized are accomplished with the interaction over email and telephone. We accommodate suggested website designs onto private places in the Internet where only you and we can view the content. We then liaise with you frequently to ensure that the website design and functionality is at par with your wish.

Once my website design is completed -what after sales service do you offer?

We impart absolute support to the websites we design. We are always available to assist any problem encountered or any enhancement desired. We also offer website maintenance to prevent your website from becoming obsolete.

In what format should I supply words and photographs about my business for my new website?

It will be favorable if you can provide us with text and photographs in electronic form - for example, the files output by a digital camera and the contents in MS word or similar format. If not possible, we can help get your information wired on the website.

I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss your website requirements and then price accordingly. Once you have placed an order for website design with us, that price is strictly adhered to.

Can you provide all our web design and hosting services?

Yes - we are your one stop company to provide all your web services. We take care of all your services as:

  • Registering your domain name
  • Designing your website
  • Providing your web hosting
  • Arranging your email accounts for you.

Can you provide all our web design and hosting services?

Yes - we are your one stop company to satiate all your web services. We can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Do you use Flash animation in your website design?

Yes we do use flash when required. Notably, flash animations can be an asset but it would be inept to use "flash" to create your website or the pages of your website as search engines cannot read the content of flash and therefore any words used in animations cannot be indexed by the search engines.

Generally it is best to use flash for small banners, advertisements or demonstrations and incorporate flash animation into a web page which also includes some written text in html. By doing so, search engines will be able to index your information.

Do I need to install any software?

No, is the simple answer. We handle all your needs.

Can I have an e-commerce system for my website?

Yes you can. We have Secure Servers (SSL) incorporated with advanced encryption techniques to ensure that your customers can buy from your website affirming that the information shared is secure and safe. If you wish your customers' payments to be "cleared on line" we can interface to organizations like Worldpay, Protex or the third party you wish to use.

When can I update my website content?

If the website we have designed for you includes a Content Management System, then you can access the administration areas from anywhere as long as you have an internet connection and update the content as frequently as you wish. If your website is small and was designed without using this system and you don't have any html skills, then we can update your website at reasonable charges.

Is there any training provided with the Content Management System - CMS?

Content Management Systems are very easy to use with have explanatory notes included where required. We run through the administration screens with you, during the design phase. However, if at any time you have any questions we are available at the other end of the telephone to run through the procedures or attend to queries you may have.

How can I accept credit cards on my website?

There are various methods available to you. We may need to converse to establish your requirements and the best methodology for your company. There are essentially two main methods of accepting credit cards: Using your own PDQ card machine and process the card payment yourself or using an online clearance company. We design your website to your requirement.

How many pages can I have on my web site?

As many as you like. From a search engines point a view - The more the better!

I already have a website and I need it updating, can you help me?

Yes, we would be happy to look at your existing website and provide you with a quote for updating it.

Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a newfangled image. Is your website up to date? – We provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.

Do you display any banners or pop-up ads on my website?

Absolutely not! - It's your website and you have total control over the content and who advertises on it.

What if I do not like the design?

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would be unhappy if you are not happy with the final website design. Our aim is to design website specific to your requirements which you are completely contended with.

Why should I choose Brainworks LLC for my web development company?

We are an established web development company delivering web design and internet development services of any complexity to clients throughout the US. Being in IT business for over 8 years now we have a versatile development expertise.

Who owns the website once the website design is completed?

The website belongs to you - we send you a copy of the website on a CD for your retention. If you wish to use another web design or web hosting company - you have the power of choice to take this copy to them for use.


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